RewardLoop FAQ

Questions before you launch?

Everything you need to know about starting, launching, and growing your customer loyalty program with RewardLoop.

No credit card required Setup in minutes Cancel anytime
Getting Started

Launch without technical headaches.

RewardLoop is built so local businesses can go live quickly without needing developers, apps, or complicated setup.

Is there a free trial?

Yes. Every plan starts with a 14-day free trial so you can launch your loyalty program and test the platform before subscribing.

Do I need technical experience?

No. RewardLoop includes onboarding, launch tools, QR links, customer cards, and admin pages designed for normal business teams.

How fast can I launch?

Most businesses can set up their account, customize branding, create rewards, and launch their QR signup link in minutes.

Can I customize the loyalty program?

Yes. You can customize branding, reward names, stamp requirements, reward tiers, colors, logos, and customer-facing content.

Billing & Plans

Simple pricing with no surprises.

Start free, choose your plan, and manage your billing from the built-in Billing Center.

Do I need a credit card to start?

No. You can create your account and start your 14-day trial without entering a credit card.

Can I change plans later?

Yes. You can upgrade as your business grows and manage your subscription through the Billing Center.

Can I cancel anytime?

Yes. RewardLoop is built as a flexible monthly SaaS platform with self-service billing controls.

What happens when the trial ends?

When the trial ends, you can choose a paid plan to continue using the platform and keep your loyalty program active.

Customer Experience

Customers get a clean mobile loyalty card.

No plastic cards, no paper punch cards, and no complicated app download required.

Do customers need to download an app?

No. Customers can access their card from a QR code or link, and install it as a PWA on their phone if they want.

Can customers track their rewards?

Yes. Customers can view their stamps, reward progress, earned rewards, and loyalty card from their mobile card.

Can staff add stamps?

Yes. Staff can add stamps from the admin system with role-based access and activity tracking.

Can customers receive notifications?

Yes. RewardLoop supports email and push notifications for campaigns, rewards, birthdays, win-backs, and reminders.

Marketing & Automations

Bring customers back automatically.

RewardLoop combines loyalty, CRM, referrals, email, push notifications, and automations in one platform.

What automations are included?

RewardLoop supports birthday campaigns, win-back reminders, reward-ready alerts, reward expiry reminders, referral rewards, and campaign scheduling.

Can I send email campaigns?

Yes. You can send campaigns to customer segments, schedule messages, and use loyalty data to reach the right customers.

Does RewardLoop support referrals?

Yes. Customers can share referral links, and businesses can reward customers when they bring in new guests.

Can I see analytics?

Yes. RewardLoop includes analytics for customers, rewards, campaigns, visits, engagement, and growth activity.

Still have questions?

Start free or talk to us before you launch.

RewardLoop is built to help local businesses launch loyalty, collect customers, and automate repeat visits.