RewardLoop is built to help businesses manage loyalty programs responsibly while protecting account, business, and customer information.
We collect information needed to provide and improve the RewardLoop platform, including account details, business profile information, login credentials, billing-related information, staff user information, and loyalty program settings.
Businesses may also store customer loyalty information such as names, contact details, reward activity, stamp history, referral activity, campaign engagement, and redemption records.
RewardLoop uses information to operate the platform, create accounts, manage loyalty programs, process authentication, send service-related emails, support marketing tools, provide analytics, prevent abuse, and improve product features.
We may also use business contact information to communicate about support, billing, product updates, security notices, and important account activity.
Businesses using RewardLoop are responsible for collecting appropriate customer consent before sending marketing emails, push notifications, or promotional messages.
RewardLoop does not sell customer data. Customer loyalty information is used to provide services to the business operating the loyalty program.
RewardLoop may use cookies or similar technologies to support login sessions, improve security, remember preferences, measure usage, and keep the platform functioning properly.
RewardLoop may rely on trusted third-party providers for services such as hosting, email delivery, payment processing, analytics, and infrastructure. These providers only receive information needed to perform their services.
Billing and subscription payments may be processed securely through Stripe or other payment providers.
We use reasonable technical and organizational safeguards to protect account and customer information, including secure authentication, business-level account separation, access controls, and platform monitoring.
No system is completely secure, but RewardLoop is designed to reduce risk and protect business and customer data responsibly.
Depending on your location, you may have the right to access, correct, export, or request deletion of certain personal information. Business owners may also request assistance with customer data stored in their RewardLoop account.
For privacy questions or requests, contact RewardLoop at hello@rewardloop.net.
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